Digital transformation

Modern tools and processes that replace the spreadsheets and workarounds.

Most growing businesses run on a patchwork of spreadsheets, inboxes and tools that don’t talk to each other. We help you choose the right systems, set them up properly and get your team using them, so work flows instead of getting stuck.

Done properly

Good systems help you meet the rules, not just save time. This is what we plan around:

• Making Tax Digital for Income Tax: mandatory since 6 April 2026 for sole traders and landlords with qualifying income over £50,000. The threshold drops to over £30,000 from April 2027 and over £20,000 from April 2028. These phases apply to sole traders and landlords, not limited companies.
• Making Tax Digital for VAT: already applies to all VAT-registered businesses, including limited companies.
• E-invoicing: becomes mandatory for UK VAT invoices from April 2029, with a roadmap due in the 2026 Budget. The detailed rules aren’t published yet, so we focus on getting you ready: systems that can send and receive e-invoices when the rules land.
• Cyber Essentials: we get you ready and guide you through certification with an accredited certification body. The basic self-assessment fee (IASME, 2025-26, plus VAT) is £320 for micro, £440 for small, £500 for medium and £600 for large organisations, and it typically takes 2–4 weeks. Cyber Essentials Plus must follow within 3 months of the basic certificate.
• Government support: the Small Business Plan (31 July 2025) pledged Digital Adoption pilots and SME tech-skills work, and the SME Digital Adoption Taskforce 2026 update shows it’s ongoing. That’s policy direction, not funding you can apply for today.
• AI and automated decisions: since 5 February 2026, UK GDPR Articles 22A–D set safeguards for decisions made solely by software. We design with a human in the loop wherever decisions affect people.

We’re not accountants or lawyers. We set up the systems carefully, work alongside your accountant and tell you when you need specialist advice. More detail: Accounting and finance systems, Cyber security and AI adoption.

How digital transformation connects to our other services

• Digital marketing: a CRM that turns campaign leads into customers, with email and SMS built on clean data.
• Web development: websites, shops and web apps that feed straight into your new systems.
• Automation: your CRM, accounting and shop connected, so information flows without retyping.
• Data analysis: clean, joined-up data that answers real questions about customers and sales.
• Business intelligence: cash, sales and pipeline in dashboards that update themselves.

Questions

Where do we start?

With a free audit. We look at your tools, processes and deadlines, and tell you what we’d change first. Bigger projects then start with a digital audit and roadmap.

Why pay for discovery if the audit is free?

The free audit is a quick first look. Discovery is a detailed review with your team, so the plan and price are based on facts, not guesses.

Does Making Tax Digital apply to my limited company?

The 2026–2028 phases of Making Tax Digital for Income Tax apply to sole traders and landlords, not limited companies. If your company is VAT-registered, Making Tax Digital for VAT already applies. Your accountant can confirm what applies to you.

Can you get us Cyber Essentials certified?

We get you ready and guide you through certification with an accredited certification body. The certificate comes from that body, not from us. See Cyber security.

Is there government funding for this?

The government has pledged Digital Adoption pilots and SME tech-skills work, and that work is ongoing. It’s policy direction, not funding you can apply for today. We’ll tell you if that changes.

Pricing: a free audit first. Bigger projects then start with a fixed-price discovery from £1,500 + VAT. Projects from £2,500 + VAT, with the scope and price agreed upfront. Support from £250 + VAT a month.